ACTION STEP: Always be EARLY. Adopt this motto. When you are early the client does not worry. If you are supposed to arrive at 8:00AM, be parked outside at 7:30 AM (or earlier)

ACTION STEP: Advertise to your clients  your I am always early motto, Your clients will appreciate it and will choose you over your competitors. Every client wants you to be on-time, every time.

Click here - Standards of Promptness  Use this as a guide.Create one for your company                     Use only as a sample